Customer Care

Sourcing & Inventory Management

Phoenix manages metal like nobody’s business. We seamlessly implement supply chain programs that ensure that you get the material you need when you need it. You’ll benefit by greater forecasting flexibility, decreased freight costs, dramatically lower WIP cost, improved cash flow and best of all, no headaches since we are handling the details.

Our Managed Inventory Program is a customer-specific system that ensures we always have the products you need when you need them. This state-of-the-art system tracks and manages your order from first call to final delivery and beyond. You tell us what you need and when; we’ll cover the rest. Whether it’s providing material use forecasts, tracking by finished part numbers, developing dedicated stocking programs, or providing on-site training, our inventory specialists will make it all work seamlessly. You won’t have to sweat a single detail.

You will see impressive advantages including:

  • Significantly lower WIP cost
  • Increased inventory turns
  • Improved cash flow
  • Greater flexibility in forecasting
  • Greater consistency due to single sourcing
  • Decreased freight charges; you can combine sizes to build truckload quantities
  • Long term contracts
  • Peace of mind; doing business with Phoenix Steel Services is easy and comfortable.

Just another way we give you Steel Done Right®.


Shipping

With our own fleet of trucks, we can ship directly to your location, promptly and reliably. We are located within minutes of major interstate highways and the Ohio Turnpike, so our shipping is very cost efficient.

All our trucks feature Conestoga Slide Trailers for the ultimate in material protection—even in the worst weather conditions. The Conestoga system allows for fast and easy side or crane loading and unloading. That means quicker turnarounds at your facility, and that translates into more savings for you.

If you prefer, shipping via rail or barge is readily available.

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