About

About

Ever since we shipped our first ton of steel our goal has been consistent:  we don’t want to simply be a supplier of flat rolled; we want to be a valued and trusted business partner in our customer’s eyes. From RFQ to delivery and beyond Phoenix is involved in your business, your needs.

We will go as far as you need us to go—and then some—to help you make a better product, more effectively.

Our Core Values

Respect | Excellence | Preparedness | Partnership | Problem Solvers | Fun

These qualities make up the fabric of our company and define Steel Done Right. We don’t just hang them on the wall, we live them every day. They form the basis of every interaction we have with every client, vendor, and co-worker.

You can count on us for slit coil, leveled sheets and blanks that fit your processes and perform perfectly, for service that quickly turns problems into cost effective solutions, and for confidence and peace of mind knowing that we’ll handle it all.  Phoenix Steel maintains an extensive inventory of high quality hot rolled, cold rolled and coated steel in our 102,000 sq. ft. state-of-the-art processing facility.

We consistently provides you with flat rolled steel that is just right for your job, right from the start. Material is available to all appropriate ASTM standards and SAE chemical grades.

Sourcing & Inventory Management

We solve problems. Phoenix manages metal like nobody’s business.  We seamlessly implement supply chain programs that ensure you get the material you need when you need it with just-in-time delivery. You’ll benefit by getting greater forecasting flexibility, decreased freight costs, dramatically lower WIP cost, improved cash flow and best of all, no headaches since we handle the details.

On Staff Metallurgical Expertise.

From steelmaking to forming to fabricating, Phoenix has a wealth of metallurgical experience we can put to work for you. We can evaluate chemistries, help adjust the melt at the mill, and guide you to the best product for your specific application. Your products will perform predictably and process efficiently. Nobody has more expertise; nobody gives you better solutions or more accurate answers. We know flat rolled inside and out.

Solutions For Forming Issues.

If you have a forming issue—small or large—we can help.  From gauge tolerances to slit edge quality to finished part dimensions, we have the knowledge to help you resolve your toughest issues and make your operation run more effectively, with high yields.

Give us your toughest problem part, we’ll give you steel done right.

Market info. Purchasing trends. Sourcing advice.

What we know can help you buy smarter. Knowledge is the key to buying smarter. The right information helps us all make better business decisions. With a broad and deep understanding of flat rolled steel, Phoenix Steel Service is in a unique position to provide you with knowledge that can benefit your business. By applying our expertise and experience to your business, we can help you better respond to market shifts, make more informed buying decisions, buy smarter, improve your margins and streamline your supply chain. Our goal is to help you make your customers happier and your job easier.

Timeline of Phoenix Steel Service, Inc.

We’ve Been a Valued and Trusted Business Partner Since 1998

March 1, 1998

Phoenix Steel Service, Inc. is formally open for business in Warren, Ohio

March 1, 1998
September 22, 1999

1987

Phoenix began operating own trucks to better service our customers

September 22, 1999
January 22, 2000

1992

Phoenix Steel Relocates to Twinsburg, Ohio

January 22, 2000
December 15, 2000

2008

Earns Certification to ISO 9002 Quality Standards

December 15, 2000
December 12, 2001

2008

Earns Certification to QS 9000 Quality Standards

December 12, 2001
January 31, 2004

2013

Phoenix Steel Relocates to its current 102,000 sq. foot facility in Cleveland, Ohio

January 31, 2004
December 17, 2004

2016

Start up first Pro-Eco Slitting line

December 17, 2004
November 15, 2005

2020

Phoenix Steel Service, Inc. is honored with the Growth Capital /SBA Economic
Development Award for job creation in the Cleveland District

November 15, 2005
October 22, 2007

2021

Earns Certification to ISO/TS 16949 Quality Standards

October 22, 2007
June 18, 2008

2021

Phoenix announces the completion of the Ameritech Steel Purchase, which provides Phoenix with cut to length and blanking capabilities

June 18, 2008
December 21, 2009

2021

Completed installation of second Pro-Eco Slitting line

December 21, 2009
April 2, 2010

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Phoenix Steel Service, Inc. is once again honored by the SBA for Job Creation with visits by Karen Mills, Executive Director of the SBA

April 2, 2010
December 5, 2011

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Phoenix Steel announces major software and hardware systems upgrades, as well as 5,000 sq. foot office upgrade and building addition

December 5, 2011
April 2, 2012

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Installation of additional 30-ton crane

April 2, 2012
August 23, 2012

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Purchased and installed a .500” Wysong shear to expand capabilities into heavy gauge, high strength shearing

August 23, 2012
March 9, 2013

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Office expansion and redesign completed

March 9, 2013
October 1, 2016

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Implemented a new ERP system to help drive quality, consistency, and productivity throughout all areas of the organization

October 1, 2016
September 14, 2018

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Phoenix Steel successfully earned and recertified to the new IATF 16949:2016 and ISO 9001:2015 Quality Standards

September 14, 2018
January 4, 2019

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Expand truck fleet to accommodate both regional customers as well as local customers

January 4, 2019
April 8, 2021

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Further expanded truck fleet through new equipment and permit upgrades

April 8, 2021
September 28, 2022

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70,000 sq ft expansion through the purchase of the former Samuels Steel Pickling building located next to our existing Cleveland facility

September 28, 2022
March 1, 2023

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Implemented a new freight management module to support scheduling of both house trucks and outside carriers

March 1, 2023
August 7, 2023

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Began running a second shift to support increased demand and ensure customer needs are met

August 7, 2023

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